The customer must undertake to behave in such a manner as not to disrupt the enjoyment of other guests staying in the chalet or the residents and guests in surrounding chalets, or when using transportation provided by Chamonix Exclusive or its Third Party Providers.
Guests being, or found to have been; rude, offensive, aggressive, swearing or acting inappropriately to a guest, a member of staff, or any person in the resort, in such cases Chamonix Exclusive reserve the right to terminate the holiday immediately without compensation. In such a case Chamonix Exclusive will have no further obligation to them and no monies will be refunded.
Any damages and breakages must be notified to Chamonix Exclusive immediately and may be charged to the customer. Damages, other than small incidental damages that are accidental and could not have been reasonably avoided (accidents caused under the influence of alcohol would not however be excluded); will be subject to a minimum £20 administration or 20% surcharge (whichever is the greater) on top of the repair or replacement costs. Parents with children are responsible for any damage that they may cause and their supervision accordingly.
For the avoidance of doubt, clients taken ill and causing damage or additional cleaning requirements, as a result of the influence of alcohol, will be subject to this damages clause and additional administration fee £100 to the fees stated above.
Customers must not solicit, encourage or allow non-residents to use the chalet, its facilities or services without prior written agreement from Chamonix Exclusive and failure to adhere to this Chamonix Exclusive reserve the right to terminate the holiday immediately without compensation and / or charge a £1,000 surcharge in such cases.
14. Winter – Catering Options (Luxury, Family or Self Catering)
Luxury Catering – Chef for 7 night stays:
Catering offered by a ‘in-house’ or ‘third party’ professional chef commissioned by Chamonix Exclusive on behalf of the client:
The menu includes: cooked breakfast, continental spread with fresh coffee, fruit juices, cereals, French bread, preserves, and freshly baked croissants. Afternoon tea and cakes are offered each day.
Dinner is four courses of a good standard of cuisine produced by our professional chef with selected fine wines from across France on 5 nights. Early 2-course supper option is available for children. Dinner is not included on two nights.